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Quality Manuals & Forms Topics:
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The ISO 9001 standard
requires companies to write a quality manual
that defines how each requirement of the rather broad
ISO 9001 standard is applied at the company. In a
sense, the ISO 9001 quality manual is a company specific
version of the ISO 9001 standard.
While writing the quality manual already seems difficult to most
companies, the quality procedures required by ISO 9001 are the documents that contain the detailed descriptions on how the ISO 9001 requirements are implemented at the company; in addition, ISO 9001 requires a quality policy and quality objectives. Most companies
make the mistake of creating various different quality documents
to meet these requirements; however, this tends to be the
beginning of a cumbersome and bureaucratic ISO 9001
quality management system.
☻Our
Advice:
Combine the various documentation requirements
(quality manual, quality procedures, quality policy,
corporate quality objectives) in one single document to
avoid redundancy and to create a document that adds
value.
In
addition to the quality manual, quality procedures, the quality policy and quality objectives, ISO 9001 requires
work instructions that provide detailed guidelines to
employees on how to perform their work. However, the ISO 9001 standard is very clear that work instructions need
only be created where they add value (for example, a
trained painter will not find value in instructions on
how to paint; on the other hand, brief instructions
(possibly in form of pictures), displayed right on a
machine, explaining how to perform an annual filter replacement could be a
great time saver).
Forms,
which must be kept on file after they are filled in (at
that point, forms become records), are
also part of any ISO 9001 quality management system.
Some of the most common forms are the Corrective Action
Report Form, the Employee Review Form, and the Customer
Survey Form. It is important to note that ISO 9001 does
not directly require to use these or any other forms; however, ISO 9001
calls for recording certain information, and
well-designed forms not only collect the information, but also walk the user through the process.
Using good templates for your entire ISO 9001 documentation (quality manual, quality procedures, quality policy, quality objectives, as well as forms and checklists) can have huge benefits. Templates should be in an editable format (MS Word is most popular) so that you don't have to re-write them; they also should include detailed customization instructions so that you know how to modify them and make them fit your company's individual circumstances. These are the main advantages of using good templates:
ISO 9001 is written in a very generic
way so that it can be applied to any company of any
industry. The disadvantage is that ISO 9001 is much
less of a specific guidance for your particular
circumstances, and it is often very difficult to
find out what is actually required. Good templates will ensure that all ISO 9001
requirements are properly addressed.
Writing a quality manual and quality procedures is at the beginning of any ISO 9001
implementation. It is usually a big hurdle to take,
especially due to the "I don't even know where to
start" factor. Using documentation templates gets you over this
hurdle, and hence you can get a good jumpstart on
your ISO 9001 implementation.
By using templates for your quality manual, procedures and forms, you can
implement an ISO 9001 quality management system in
very short time and without the use of expensive ISO 9001 consultants. You will spend much less time on
researching the ISO 9001:2008 standard and its
requirements, much less time on writing, and much
less time on correcting your mistakes. Templates are
typically a significant money and time saver.
The reduced time to create your ISO 9001 documentation and implement
your quality management system will allow you
to achieve ISO 9001 certification very quickly. Once
certified, you will be able to reap the marketing
rewards that come with ISO 9001 certification.
Together with the improvements to your company, this
could lead to significant savings and increased sales and
profits.
Good documentation templates lead to good ISO 9001
quality management systems. Using a good template to model your new ISO 900 system on
allows you to start with a good ISO 9001
system from the beginning; or you can improve an
existing ISO 9001 system when using a good template as guide for improvement.
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Simplicity and
User-Friendliness
The more user-friendly your
ISO 9001 quality management system, the
better! If you use an ISO 9001 documentation template that's efficient and business-oriented, you are already on your way to an ISO 9001 quality management system
that makes business sense.
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Benefit from Others'
Mistakes
There are usually many mistakes made until a real good ISO 9001 quality management system is developed from scratch.If you use proven, successful templates for your quality manual, procedures and forms, you wont have
to make the same mistakes that others have already
made; instead, you'll profit from the experience that is reflected in the templates.
Good forms have two purposes: (1) to collect and
record information, and (2) to guide the user
through the process of collecting the information. A
truly good form not only collects all the necessary
information, it also does it in a very efficient
manner. Often, a form can replace work instructions
by guiding the user through an entire process that
could extend beyond the mere collection of data.
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Better Compliance
through Forms
Good business forms can make it easy for employees
to meet the ISO 9001 requirements. Instead of having
to look at work instructions, forms can in a subtle
way guide employees and ensure that they follow ISO 9001.
☻Our
Advice:
There are
numerous companies that sell templates for quality manuals, quality procedures and forms. We urge you to carefully evaluate them before
making a purchase decision and stay away from those that are convoluted, bureaucratic and cumbersome. Remember, only good templates will provide the above listed benefits, while bad templates could have a significant negative impact on your company's operations. To find out what criteria to look for, please see the sections on Simplified ISO 9001 Compliance and Simplified ISO 9001 Implementation.
Our affiliate website,
9001Simplified.com, provides excellent documentation templates, forms, and a comprehensive package so that you can set up a business-friendly ISO 9001 quality management system in-house without the need for an expensive consultant.
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The Implementation Manual |
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The Implementation Manual is a comprehensive documentation template with customization instructions for your ISO 9001 quality manual, policies and procedures. Numerous unique features make the Implementation Manual the ideal template when setting up a new ISO 9001 quality management system.
Features of the Implementation Manual
The many unique features of the Implementation
Manual include:
Specifically designed to be a "Starter Manual" for first-time
ISO 9001
implementation
Simplified ISO 9001 system that adds value to your company
Lean, un-bureaucratic and free of unnecessary paperwork
Easy to customize
Unique and intuitive structure according to the "Process Approach"
meets
the spirit of ISO 9001:2008
Completely up-to-date, meets all requirements and the
simplified
language of ISO 9001:2008
Professional layout with illustrations and side margin
explanations and
summaries
What is included with the Implementation Manual?
The Implementation Manual fully integrates all required ISO 9001 documents into a single user-friendly business manual.
The following document templates are included:
Quality Manual
All Quality Procedures
36 additional Procedures and Work Instructions
Quality Policy
Quality Objectives
Process Flowchart
Plus comprehensive Customization Instructions
Plus free Consulting
DETAILS
90 Pages - 11
Illustrations
plus 22 Pages Customization Instructions
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The Streamlining Manual |
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The Streamlining Manual is an advanced documentation template with customization instructions for your second-generation ISO 9001 quality manual, policies and procedures. It is particularly useful for:
- Maintaining your ISO 9001 certification by easily meeting
the
ISO 9001:2008 requirement for continual improvement
- Improving any existing ISO 9001 quality management system to make it
more efficient
- Upgrading an informal quality management system to a full ISO 9001
system
Features of the Streamlining Manual
The many unique features of the Streamlining Manual
include:
Specifically designed to be a "second generation" manual to
improve your
existing ISO 9001 quality management system
Concise and free of unnecessary wording and formalities
Simplified ISO 9001 system that adds value to your company
Lean, un-bureaucratic and free of unnecessary paperwork
Easy to customize
Unique and intuitive structure according to the "Process Approach"
meets
the spirit of ISO 9001:2008
Completely up-to-date, meets all requirements and the
simplified
language of ISO 9001:2008
Professional layout with illustrations and side margin
explanations and
summaries
What is included in the Streamlining Manual?
The Streamlining Manual fully integrates all required ISO 9001 documents into a single user-friendly business manual.
The following document templates are included:
Quality Manual
All Quality Procedures
30 additional Procedures and Work Instructions
Quality Policy
Quality Objectives
Process Flowchart
Plus comprehensive Customization Instructions
Plus free Consulting
DETAILS
91 Pages - 5
Illustrations
plus 14 Pages Customization Instructions
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The Forms Collection |
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The Forms Collection is a comprehensive collection of 33 customizable forms and checklists that are essential for any ISO 9001 quality management system. These forms will save you much time and also simplify your compliance with ISO 9001:2008!
Features of the Forms Collection
The many features of the Forms Collection include:
Efficient: meet several ISO 9001:2008 requirements with one form
in one
easy step.
Self-explanatory: our forms walk the user through the process - no need
to refer to separate work instructions.
User-friendly: clear, easy to understand and easy to use.
Effortless: meet ISO 9001 record-keeping requirements with
minimal
efforts.
Extremely simple customization.
Professional and appealing layout.
Up-to-date: meets all requirements and even includes the
simplified
language of ISO 9001:2008.
What is included in the Forms Collection?
Annual Performance Evaluation Form
Audit Report Forms
Calibration Form
Corrective and Preventive Action Plan Form
Corrective and Preventive Action Plan List
Customer Complaint Instructions and Form
Customer Survey Template
Engineering
Change Request
Forklift Operators Daily Checklist
Gap Analysis
Inspection Form
Job Description & Performance Standard Form
Management Review Agenda (corporate)
Management Review Agenda (local)
Meeting Notes Form
Meeting Notes Form (detailed)
New Hire Checklist
Performance Evaluation Memory Notes
Quality Planning Instructions and Checklist
Record Retention Guide
Registrar Evaluation Form
Role Description Template
Storage Form
Supplier Disqualification Request
Supplier Evaluation Template
Training Evaluation Form
Training Plan and Record for Management Representative
Training Plan and Record for New Hires
Training Plan and Record for On-The-Job Training
Training Plan Form
Training Record and Attendance Roster
Plus free Customer Service
DETAILS
33 Forms and
Checklists - 118 Pages |
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The Complete Package
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Everything you need!
The Complete Package
includes everything that beginners need to jump-start their
ISO 9001 implementation, set up a lean and business-friendly
ISO 9001 quality management system, quickly reach ISO 9001 certification,
and maintain their certification in the future by meeting
the ISO 9001:2008 requirement for continuous improvement.
Plan ahead and save much with this package! Everything you
need is included:
Comprehensive documentation template with customization
instructions for your ISO 9001 quality manual, policies and
procedures. It's the ideal template when setting up a new
ISO 9001 quality management system.
The Streamlining Manual is designed to help you
maintain your ISO 9001 certification by
meeting the "continual
improvement" requirement of ISO 9001:2008. Use the
ISO 9001
Streamlining Manual approximately 1-2 years after your initial
ISO 9001 certification.
Comprehensive collection of 33 customizable forms and
checklists that are essential for any ISO 9001 quality
management system.
Invaluable guides and tips for your ISO
9001 implementation
(available only with the Complete Package).
The Guide to ISO 9001 Compliance explains step-by-step
the entire ISO 9001 implementation from the very beginning until
you reach ISO 9001 certification and beyond. It is easy to
understand and
ideal for beginners.
Free and unlimited expert customer service included 7 days a
week.
Benefits
The Complete Package provides real benefits to your business, including:
Easy ISO 9001 implementation through a complete package with
everything you need.
Maintaining your ISO 9001 certification through our unique ISO 9001
Streamlining Manual.
An ISO 9001
quality system that adds value to your business by
improving business processes and efficiency, and by eliminating
bureaucracy and unnecessary paperwork.
DETAILS
Implementation Manual:
90 Pages - 11 Illustrations
plus 22 Pages Customization Instructions
Streamlining Manual:
91 Pages - 5 Illustrations
plus 14 Pages Customization Instructions
Forms Collection:
33 Forms and Checklists - 118 Pages
Startup Documents:
7 Documents - 16 Pages
Guide to ISO 9001 Compliance:
34 Pages |
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